At Just1LuckyDraw, we are dedicated to promoting responsible social gaming by ensuring that every player enjoys a safe, controlled, and positive experience. Our approach prioritises customer care, player well-being, and social responsibility, in full compliance with UK and EU regulations.

While our platform is designed purely for entertainment—without real-money rewards or financial risks—we recognise the importance of fostering healthy gaming habits and providing the necessary tools to help players stay in control.

Maintaining a Healthy Gaming Experience

To ensure that gaming remains a positive and enjoyable activity, we encourage all players to adopt responsible gaming habits:

• Play for enjoyment, not as an escape. Gaming should be a fun activity, not a way to cope with stress or personal challenges.
• Monitor your playtime. Maintain a balanced routine and ensure gaming does not interfere with daily responsibilities, relationships, or well-being.
• Use our in-game management tools. If needed, players can set playtime reminders or take breaks to maintain a healthy balance.
• Recognise signs of unhealthy gaming habits. If gaming begins to negatively impact your mood, responsibilities, or social interactions, consider taking a step back and assessing your habits.

Guidance for Players

We encourage all players to take an active role in maintaining a responsible gaming experience:

• Make informed choices. Gaming should always be a voluntary and personal decision, free from external pressure.
• Understand the rules. Knowing how the game works helps ensure fair play and a positive experience.
• Identify early warning signs. If gaming starts to interfere with daily life, it may be time to take a break.

To support self-regulation, we offer tools that allow players to monitor their activity, limit playtime, or take voluntary breaks when needed.

Protecting Minors & Vulnerable Players

Just1LuckyDraw is committed to ensuring a safe and responsible gaming environment, particularly for minors and vulnerable individuals.

• Age Restrictions: Our platform is strictly for users aged 18 and over. We take active steps to prevent underage access, including verification measures and parental guidance recommendations.
• Parental Controls: Parents and guardians are encouraged to use parental control tools and content restrictions to prevent unauthorised gaming.
• Education & Awareness: We actively promote responsible gaming messages and encourage players to maintain a healthy balance between gaming and everyday life.

If you suspect a minor is accessing our platform, please report it to support@just1luckydraw.com immediately.

Support & Resources

For players who may be struggling to maintain a healthy gaming balance, several organisations provide free, confidential support:

• UK National Gambling Helpline: Call 0808 8020 133 for professional guidance on gaming-related concerns.
• BeGambleAware: Provides confidential advice on responsible gaming and self-regulation.
• GamCare: Offers practical tools, self-exclusion options, and support for individuals and families affected by problem gaming.
• Gamblers Anonymous: A peer-support community where individuals share experiences and support one another.

We strongly encourage any player experiencing difficulty managing their gaming habits to seek professional guidance.

Commitment to Responsible Gaming

At Just1LuckyDraw, we are committed to promoting responsible social gaming and ensuring our platform remains a safe, fair, and enjoyable space.

• We continuously monitor and enhance our player protection measures.
• We encourage responsible gaming through in-game tools and educational content.
• We value player feedback and welcome suggestions for improving our responsible gaming policies.

If you have any concerns, require further guidance, or wish to provide feedback, please contact us at support@just1luckydraw.com.

Together, we can create a positive and responsible gaming experience for all.

Play Responsibly

If you or someone you know is struggling with gambling, please reach out to a professional support service. The games on our platform are for entertainment only and available to users aged 18 and over. Wins and outcomes are purely for fun and don’t mirror real-life odds—so play responsibly and enjoy the experience!